"30-day mentality out of date!"
Management is responsible for planning, organizing, controlling and leading; 30-day planning is just not practical anymore. Longer term planning is needed to meet and exceed competition.
30-day mentality doesn't equipped management properly to solve long term concerns that have recently come to light with the economy and increased competition. Growing concerns impacting the automotive industry can only be abated by management development and long term solutions.
Challenges facing management in the 21st century in automotive industry:
 Critical employees are in short supply - primarily technicians and sales people
High turnover continues to plague the automotive industry
Employees should be counted on to provide the competitive edge in lieu of pricing
Managers feel waiting for employee training to effect ROI takes too long
Employees are the first and last point of contact for revenue opportunity
Inconsistency in the retail experience leads to a lack of trust from the consumer
Customers are more informed, discriminating and expectations are harder to interpret
Inconsistent processes impact sales, customer satisfaction and employee satisfaction
Inconsistent or non-existent processes contribute to stress levels and lower productivity
Management is responsible for designing and implementing effective, results
oriented processes and continuous improvement of those processes
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